Focused on growing brands online!
We’re a full-service Digital Marketing Agency offering innovative web solutions to companies across the globe. We’re leaders in SEO, SEM, PPC, Web Design, and eCommerce.
Since Xitsus.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site. Please note that our bonuses are offered on behalf of our respected partners and are not an issue for a refund or chargeback.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we DO honor requests for the refund on the following reasons:
In the event of complex projects consisting of several milestones a partial refund may be issued covering the cost of the milestones that were not completed.
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
Please give it up to 24 hours for a vendor to get back to you on the problem.
Requests for a refund are accepted at Support Form within the period of 2 weeks after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict our Terms and Conditions . A refund is issued to you upon receipt of a Waiver of Copyright signed by you.
If you have any further questions or concerns related to our refund policy please feel free to contact our Customer Care department for more information.
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