DIGITAL MARKETING AGENCY

ways to care for customers effectively

ways to care for customers effectively

In a market where a bad review on Twitter can lead to business failure, customer service becomes a top business priority. Whether by telephone, online chat, or social network, this service must meet a series of fundamental requirements.  From XITSUS.INC, we offer you ways to care for customers effectively. Customer service: a differentiating element Regardless … Read more

Customer service: 5 ways to have happy customers

Customer service: 5 ways to have happy customers

We all know that customer service is a fundamental pillar of any business or company. But do you know how to provide good customer service, the impact that satisfied (and dissatisfied) customers can have on your brand’s reputation, and which products to sell online are trending and define customer service today?  This article will answer … Read more

 4 keys to customer care and service

4 keys to customer care and service

What do you do to serve your customers well? Learning to anticipate needs, meet customer expectations and create incredible experiences is critical for any business. A recent study revealed that 96% of consumers believe that the quality of customer service is an essential factor in their choice of brand loyalty.         Shall … Read more

5 proven tips to improve product quality

5 proven tips to improve product quality

Five tips to improve product quality One of the main tasks of marketing departments is to improve product quality This task makes it necessary to have absolute knowledge of that product, from manufacturing to its components. And, naturally, it makes it essential to have a good understanding of the consumer’s mind. Product quality depends on … Read more

4 Techniques for Customer service.

4 Techniques for Customer service.

let’s get down to business. here are some great customer service techniques. Let’s get to it! Customer Service Techniques Live chat: Chat has become a very popular digital customer service this past year. It is composed of several features, considering that it must be real-time and conversational, just like telephone answering. It can be attended … Read more

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